How do I access my tickets?

Big East Men’s Basketball Tournament tickets are mobile and managed in the Ticketmaster app, which is available in the Apple App Store and Google Play for Android. Hospitality tickets will ship to customers 30 days prior to the tournament.

When can I expect to receive my tickets?

We will distribute tickets via the Ticketmaster app at least 30 days before the event.

Will my tickets be mailed to me?

No, all tickets for the 2024 Big East Men’s Basketball Tournament are mobile-only and can be accessed using the Ticketmaster app on any smartphone.

When is the pregame hospitality reception?

Precise timing of your pregame hospitality experience will be emailed to you as part of a detailed itinerary, but you can expect the reception to last two hours and end prior to tip-off of the first game.

How do I get to Madison Square Garden?

Click here for directions to Madison Square Garden by car or public transportation.

How will my seats be assigned?

All seats as part of an order will be seated next to each other, assigned in the best available seat location within the price and seating category selected at the time of purchase.

When can I expect to receive my hospitality credential?

Your credential will be available for pick-up at your designated entrance to Madison Square Garden. Please have your ID ready for pick-up; if you need to change the name on the order, please email

Can I change the account on my tickets?

Yes, you can manage your tickets digitally using the Ticketmaster App to transfer your tickets. If you have any questions, please contact for assistance.

Can I acquire accessible seating?

Most venues offer accessible seating areas to accommodate their guests. Availability and type of accessible seating tickets will vary based on each venue’s policies. If you would like to inquire about accessible seating during your Big East Tournament experience, please email us at and we will do our best to work with the venue to accommodate your needs.